Service & Support

Our service and support is a large way that we have helped our customers become more “LEAN” or more competitive.  There are numerous items we could list but here are just a few:
  ●  Product consolidations
  ●  Custom training programs at customer location
  ●  Transition assistance while switching to our products
  ●  Technical assistance and problem solving
  ●  Preventative & Predictive maintenance techniques
  ●  Oil Filtration solutions
  ●  Customized equipment to dispense our fluids
  ●  Creative payment options and terms
  ●  Condition Monitoring of cutting oils and other lubricants
  ●  Bulk containers available for most products depending on usage
  ●  Bulk, tote, drums and pail quantities on most products we carry

Filtration Solutions

Many years ago we started investigating ways to assist our customers save labor and resources in real ways pertaining to their operation.  We have since worked with the maintenance departments of many shops helping them to reduce lubricants usage, reducing waste streams and reducing downtime and component wear through bypass and inline filtration. 

The following are applications we have successfully implemented filtration programs and products that saved bottom line dollars for our customers:

     ●   Hydraulic systems of all sizes
     ● 
 Gear boxes
     ● 
 Metalworking fluid applications – portables, custom systems and our MACS

We can remove metallic particles, water/condensation, oxidation residues, and extend lubricant life.  We have successfully cleaned dirty oils that are now 30 times cleaner than new oil.  Link to our cleanliness paper in the knowledge base.  Other links are useful for more information on this subject.  (oilanalysis.com)

Oil Analysis Solutions

Our oil analysis programs range from those that cost to those we provide for our customers who purchase certain products from us.
(Links to the labs we use)


     ●   Predictive Maintenance
     ● 
 Southwest Research
     ● 
 Cleveland Technical Services
     ● 
 Analysts Inc

Give us a call and see how we can benefit your company with any of these service and support solutions!

 
1078 S. Metcalf Street
Lima, Ohio 45804
Phone 1-800-527-2072    Fax  1-419-224-2482
    

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Northwest Oil Company
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